New AI Interviewer product
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Leverage the power of WhatsApp and AI to maintain meaningful, continuous conversations with your customers. Get deeper insights automatically - no manual scheduling or coordination required.

The current situation..

Gathering continuous customer feedback is pivotal to making a product that customers love and making you an exceptional product manager but there are challenges: 

  • Time Consuming: Traditional user interviews require significant time to set up and conduct, slowing down the feedback loop.
  • Limited Scale: Personal interviews are hard to scale, restricting the breadth and frequency of user insights.
  • Inconsistency and Gaps: Relying on participant availability, and emails to send out survey links leads to inconsistent data , low response rates and knowledge gaps about user needs.

The Yazi Solution: AI-Powered Customer Conversations

Transform your customer research with our WhatsApp AI Interviewer, designed to make continuous feedback collection effortless and insightful.

  • Automated and scalable interviews: Automates the interview process, enabling researchers to conduct hundreds of interviews simultaneously without sacrificing the depth of individual insights.
  • Real-Time Adaptive Interactions: Our AI dynamically adjusts questions based on user responses and detects subtle cues, mimicking the richness of in-person interviews.
  • Efficient and Consistent: Leverages WhatsApp's high engagement rates to ensure more consistent and comprehensive user participation. allowing for more frequent and extensive user feedback.

Collect feedback for every stage of the customer journey

From onboarding to retention, gather rich customer insights at every touchpoint using our WhatsApp research platform. Automate feedback collection when it matters most to drive continuous product improvement.

NPS Surveys

CSAT Surveys

In-depth Interviews

Employee Net Promoter Score

Churn Surveys

Product-Market-Fit Surveys

How Yazi's AI Interviewer works

Launch custom AI WhatsApp interviews to hundreds of people and get results in 7 minutes

Benefits of researching your customers
through our WhatsApp Interviewer

3-6x ↑

Response rate in WhatsApp compared to email

15-30% ↓

Reduced research project time from auto-question generation

100

Interviews per hour with Yazi's AI interviewer
Us vs them

Yazi
vs
Traditional Survey Platforms

Yazi
  • Native WhatsApp integration for maximum engagement
  • AI-powered follow-up questions for deeper insights
  • Rich qualitative data from natural conversations
  • Scalable research without sacrificing depth
Other feedback tools
  • Email-dependent with low response rates
  • Static questions with no follow-up capability
  • Limited to quantitative or surface-level feedback
  • Manual data processing and analysis required
In-depth comparisons

Don’t Take Our Words For It - Listen To Our Clients

Discover why leading agencies and researchers trust Yazi for their data collection needs. Hear directly from our satisfied clients who've experienced the transformative power of our platform.

Robin Nixon

Managing Director, Greenfields Research

"The established techniques we had been in field for about three weeks and with Yazi, we were able to create our questionnaire launch and get feedback within a 24-hour cycle... Here you're able to get a very good sense very quickly about what works or what doesn't work or what types of things may need further investigation."

Jon-Jon Emary

Service Line Lead: Channel Performance, Ipsos South Africa

"Yazi really simplified data collection for us, increased our engagement, increased our response rate, and gave us an overall better platform to collect quality data for our clients. Through using the tool, we can see Yazi being leveraged in other research activities such as price collection through OCR, customer satisfaction, customer experience, and mystery shopping."

Nathan Mengel

Lead Venture Manager, The Delta

"Yazi's targeted approach was essential in validating our concept for a project aimed at SMEs. Their efficient data collection and ability to access the right market segment provided us with the crucial insights needed to validate and refine our product strategy, especially in understanding operational, pricing, and competitive dynamics."

Ekta Parsotam

Senior Strategist, TBWA

"The results Yazi delivered were outstanding. Their platform allowed us to engage with Gen Z on their preferred platform—WhatsApp—and the AI interviewer provided deep insights that we hadn't captured with traditional methods. The real-time feedback and rich qualitative data from voice notes gave us the edge we needed to understand our future customers better. We’re excited to apply these insights to the retailer's marketing strategies."

Marichen Herholdt

Product Designer, Byte Orbit

"Yazi was a game-changer for us! It helped us connect with a typically hard-to-reach audience via WhatsApp, opening up a whole new segment for our research. It was quick, cost-effective, and highly personalised. We received our results in less than 24 hours! Yazi saved us loads of time and empowered us with valuable insights to make informed product development decisions based on a deeper understanding of our audience."

Oliver Latouf

UX Researcher, Olympus Bank ,Old Mutual

"Yazi's WhatsApp platform has been such an amazing resource for our team to utilise. It granted us swift and direct access to our target market, significantly enhancing our product development process. Tim from the Yazi team was particularly helpful, offering guidance on question design and research methodology. Thanks to Yazi, we were able to refine our marketing strategy, positioning, and communication effectively."

Rowan Clarke

PhD Candidate, Harvard Business School

"Working with Yazi, and particularly with Tim, showcased the platform's remarkable flexibility and problem-solving prowess. Tim's foresight and ability to anticipate our project needs were exceptional. Yazi's adaptability was key in managing the dynamic demands of academic research, proving invaluable in my studies."

Bradley Shrimpton

COO at The Culture Foundry Co

"Yazi built a table that shows who has completed and who hasn't, allowing us to track progress in real-time, which was a game-changer for us. Yazi’s AI Interviewer exceeded our expectations, delivering the depth and quality of insights we require, but in a much more efficient manner."

Get Started Today

Join over 20 businesses and begin your journey to better customer understanding with Yazi's AI interviewer.