Introduction

In today's digital landscape, online surveys have become pivotal for businesses and researchers seeking insightful data. SurveyMonkey has long been a go-to platform in this arena, known for its versatility and ease of use. However, the quest for SurveyMonkey competitors is gaining momentum, particularly in Africa, where diverse needs call for a broader range of survey tools. This blog explores the top 10 SurveyMonkey alternatives, each offering unique features and benefits to cater to the evolving demands of online surveys. Whether for in-depth market analysis or customer feedback, these alternatives provide robust solutions for effective data collection.

Yazi

Overview

Yazi is a market research platform that leverages the widespread use of WhatsApp to conduct qualitative research. It stands out as a unique alternative to SurveyMonkey, especially for teams looking to do research in Africa and other emerging markets. Yazi's platform is especially good at capturing rich media like videos, images, and voice recordings, making it ideal for in-depth studies. Users have the flexibility to source their target audience through Yazi or upload their own, facilitating tailored research experiences and insightful data gathering.

Key Features and Benefits

• Rich Data Capture: Collects diverse data types including video (MP4), audio (MP3), and images (JPG).
• Logic and Branching: Features advanced skip logic and question routing within the tool.
• Data Quality Checks: Implements automatic checks to verify the legitimacy of responses.
• Notifications and Reminders: Engages respondents with prompts, enhancing participation in digital diary studies.
• Panel Management: Provides comprehensive demographic profiles of respondents, tracking participation history and payouts.
• Analysis: Employs AI-driven qualitative assessments and quantitative categorization, offering cross-section analysis and audience segmentation tailored to specific research goals.

Pricing

Yazi offers two distinct pricing structures:

If sourcing the panel from Yazi:

B2C: $2.94 per respondent + $214 setup fee per project.

B2B: $3.76 per respondent + $214 setup fee per project.

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If using your own panel and chatbot:

Basic: From $299/month for up to 1500 respondents + $814 one-time setup fee.

Standard: From $464/month for up to 3000 respondents + $814 one-time setup fee.

Enterprise: Custom pricing for 3000+ respondents.

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For a more in depth comparison of how Yazi compares to Surveymonkey, click here

Google Forms

Overview

Google Forms is a widely recognised and accessible tool for creating online surveys and quizzes. Known for its user-friendly interface and seamless integration with other Google services, it stands as a strong competitor to SurveyMonkey. Google Forms simplifies the survey creation process, making it an ideal choice for those seeking a straightforward and efficient way to gather information. It's particularly well-suited for educational, business, and personal use, offering a range of functionalities to design, distribute, and analyze surveys.

Key Features and Benefits

• Ease of Use: Google Forms is known for its intuitive design, allowing users to quickly create and deploy surveys.
• Customization: Offers various customisation options, including the ability to add images, videos, and custom branding.
• Real-Time Collaboration: Enables multiple users to work on the same form simultaneously, enhancing collaboration.
• Data Analysis: Integrates seamlessly with Google Sheets for advanced data analysis and real-time response tracking.
• Accessibility: As a web-based tool, it's easily accessible from any device, ensuring wide participation.
• Security and Privacy: Adheres to Google's robust security protocols, ensuring data safety and user privacy.

Pricing

Google Forms offers a free version with essential features, suitable for personal use and basic survey needs. For more advanced requirements, Google Workspace provides additional functionalities with its paid plans:

• Business Standard: Priced at $12 USD per user per month (with a 1-year commitment), offering enhanced features like 2 TB of cloud storage per user, custom business email, and up to 150 participants in Google Meet.
• Other Plans: Google Workspace includes more plans with varying features and pricing, catering to different organizational needs.

Google Forms' simplicity and integration with Google's ecosystem make it a practical alternative to SurveyMonkey, especially for users looking for a cost-effective and reliable solution for online surveys.

Typeform

Overview

Typeform redefines the experience of surveys and forms with its user-friendly interface and engaging design. Breaking away from traditional data collection methods, Typeform offers a unique approach that focuses on creating an interactive experience. This makes it an attractive alternative to SurveyMonkey, especially for those looking to capture more than just responses. Its design encourages participation and reveals deeper insights, making it ideal for qualitative research and various other applications.

Key Features and Benefits

• Engaging Design: Known for its striking visuals, Typeform's one-question-at-a-time approach makes form-filling both effortless and engaging.
• Embedding Capabilities: Forms can be seamlessly embedded across digital platforms, from websites to emails, enhancing visibility and response rates.
• Integrations: With over 120 integrations, Typeform smoothly works with existing workflows and systems.
• Template Variety: Offers access to over 3,000 templates, catering to a wide range of goals, from marketing to customer feedback.
• Customisation Options: Extensive customization options are available, allowing users to create forms that truly reflect their brand and purpose.
• Advanced Analytics: Provides insightful analytics and reporting features, aiding users in extracting meaningful data from their surveys.

Pricing

Typeform's pricing is designed to accommodate a variety of needs:

• Free: Ideal for exploring the possibilities of forms, offering up to 10 responses per month at no cost.
• Basic: Priced at $25/mo (billed yearly), suitable for connecting forms to workflows, with 100 responses per month.
• Plus: At $50/mo (billed yearly), this plan offers enhanced features for more beautiful, on-brand forms, allowing up to 1,000 responses per month.
• Business: Geared towards businesses needing in-depth analysis and data utilization, priced at $83/mo (billed yearly), with up to 10,000 responses per month.

Typeform's focus on user experience and engagement positions it as a strong SurveyMonkey competitor, especially for users seeking interactive and visually appealing data collection methods.

JotForm

Overview

JotForm stands out as a versatile and user-friendly online form builder, making it a noteworthy alternative to SurveyMonkey. Known for its customis3able form templates and robust data collection capabilities, JotForm is ideal for creating both simple and complex surveys. It offers a powerful platform that simplifies the process of form creation and data management, suitable for a wide range of applications, from business registrations to academic research.

Key Features and Benefits

• Customizable Templates: Offers a wide array of professional-looking form templates that can be customized to fit specific needs.
• Drag-and-Drop Form Builder: Features an intuitive drag-and-drop interface, allowing users to create forms quickly and easily without any coding.
• Conditional Logic: Implements conditional logic in forms, enhancing the user experience by displaying relevant questions based on previous answers.
• Payment Integration: Supports seamless integration with payment gateways, enabling the collection of payments or donations directly through forms.
• Automated Workflows: Facilitates the automation of workflows, such as sending form submissions to email marketing services, CRMs, and cloud storage apps.
• Extensive Integrations: Offers over 150 integrations with various business apps, streamlining data management and enhancing functionality.

Pricing

JotForm provides a free version with essential features for basic form creation and data collection. For more advanced needs, JotForm offers several paid plans:

• Starter: Free forever, ideal for basic form needs with access to essential features.
• Bronze: Priced for small businesses and individuals needing more advanced features and submissions. $34/month
• Silver: Tailored for growing businesses and organizations requiring more submissions and storage. $39/month
• Gold: Designed for larger enterprises with high-volume form needs and advanced requirements. $99/month

Each plan offers different levels of access to submissions, storage, and features, with detailed pricing available on the JotForm website. JotForm's flexibility and extensive customization options make it an excellent choice for users seeking a comprehensive and adaptable online form solution as an alternative to SurveyMonkey.

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Zoho Survey

Overview

Zoho Survey, a part of the comprehensive Zoho suite, offers a robust platform for creating online surveys. It stands as a significant alternative to SurveyMonkey, especially for users who require advanced analytics and seamless integration options. Zoho Survey is designed to cater to a wide range of survey needs, from simple questionnaires to complex research studies, making it a versatile choice for businesses, educators, and researchers.

Key Features and Benefits

• Diverse Question Types: Supports a variety of question types, allowing for the creation of tailored and detailed surveys.
• Advanced Analytics: Offers in-depth analytics tools for thorough data analysis and interpretation.
• Integration with Zoho Suite: Seamlessly integrates with other Zoho applications, enhancing data management and workflow.
• Customisable Templates: Provides a range of customisable templates to suit different survey needs and styles.
• Mobile Optimisation: Ensures surveys are optimized for mobile devices, facilitating easy access and response from participants.
• Multilingual Support: Allows the creation of surveys in multiple languages, reaching a broader audience.

Pricing

Zoho Survey offers a range of pricing options to suit various needs:

• Free: Basic plan with essential features for simple surveys.
• Plus: Priced at $20 per month (billed annually) or $29 per month (billed monthly), offering more advanced features.
• Pro: Available at $25 per month (billed annually) or $39 per month (billed monthly), suitable for more comprehensive survey needs.
• Enterprise: At $60 per month (billed annually) or $89 per month (billed monthly), designed for large-scale survey projects with extensive requirements.

Zoho Survey's combination of advanced features, customisation options, and integration capabilities makes it a compelling choice for those seeking a powerful and flexible online survey tool as an alternative to SurveyMonkey.

Alchemer

Overview

Alchemer, formerly known as SurveyGizmo, offers a comprehensive suite of survey tools and advanced data analysis capabilities, making it a robust alternative to SurveyMonkey. It's designed to cater to detailed research needs, providing flexibility and depth in survey creation and data collection. Alchemer is suitable for a wide range of users, from individual researchers to large enterprises, thanks to its scalable features and enterprise-grade capabilities.

Key Features and Benefits

• Advanced Survey Tools: Alchemer supports a variety of complex survey types, including conjoint analysis, heat maps, and cross-tabs.
• Customizable Surveys: Offers extensive customization options for surveys, allowing users to tailor them to specific research needs.
• Enterprise-Grade Capabilities: Designed for large-scale survey projects, Alchemer provides robust tools for managing and analyzing data.
• Integrations: Seamlessly integrates with various enterprise software, enhancing workflow automation and data management.
• Feedback Collection: Equipped to collect feedback from any source, Alchemer ensures comprehensive data gathering.
• Data Analysis Tools: Includes advanced tools for data analysis, such as question branching, skip logic, and offline response collection.

Pricing

Alchemer offers several pricing tiers to accommodate different needs:

• Collaborator: $55 per user per month, ideal for simple polls and surveys.
• Professional: $165 per user per month, providing essentials for data collection and reporting for small teams.
• Full Access: $275 per user per month, offering robust data collection and reporting tools for larger teams.
• Business Platform: Custom pricing for enterprises needing advanced feedback collection, workflow, and analysis features.

Alchemer's versatility and advanced features make it a strong competitor to SurveyMonkey, especially for users requiring detailed and customizable survey solutions.

SurveySparrow

Overview

SurveySparrow transforms the traditional survey experience into an engaging conversation. As an alternative to SurveyMonkey, it offers conversational-style surveys and feedback tools that significantly enhance user engagement and response rates. Ideal for both individual and business use, SurveySparrow's platform is designed to make surveys more interactive and enjoyable, leading to higher quality data and insights.

Key Features and Benefits

• Conversational Surveys: Creates an engaging, chat-like experience in surveys, making them more interactive and user-friendly.
• Multi-Lingual Surveys: Effortlessly translate surveys into multiple languages, reaching a global audience.
• Themeable Designs: Craft personalized themes and elevate survey design with custom CSS for brand consistency.
• Smart Dashboards: Unlock actionable insights with powerful visualizations that paint a precise picture of survey data.
• AI-Powered Assistance: Includes smart, contextual AI assistance for survey creation, data analysis, and workflow automation.
• Omni-Channel Distribution: Share surveys across over 15 channels, including SMS, email, social networks, and in-app embeds.

Pricing

SurveySparrow offers pricing plans suitable for individuals and teams:

For Individuals:

• Basic: $19 per month (billed yearly) – Includes 2,500 responses per year, 1 full user, and 10,000 contacts.
• Starter: $39 per month (billed yearly) – Offers 15,000 responses per year, 1 full user, and 20,000 contacts.

For Teams:

• Business: $79 per month (billed yearly) – Provides 50,000 responses per year, 3 full users, and 200,000 contacts.
• Professional: $249 per month (billed yearly) – Allows 100,000 responses per year, 5 full users, and 200,000 contacts.
• Enterprise: Custom pricing for larger requirements, offering complete branding, global throttling, custom data center, and Single Sign-On (SSO).

SurveySparrow's approach to survey creation, focusing on conversational engagement, positions it as a strong competitor to SurveyMonkey, especially for users seeking interactive and visually appealing data collection methods.

Qualtrics

Overview

Qualtrics stands as a sophisticated platform in the realm of online survey tools, offering a robust alternative to SurveyMonkey. It's particularly renowned for its complex survey capabilities and powerful analytics, making it ideal for detailed research needs. Qualtrics is designed to cater to a wide range of users, from academic researchers to large enterprises, providing a versatile and comprehensive solution for data collection and analysis.

Key Features and Benefits

• Complex Survey Design: Supports the creation of intricate and detailed surveys, suitable for sophisticated research projects.
• Advanced Analytics: Offers powerful tools for in-depth data analysis, including statistical techniques and predictive insights.
• Customizable Interface: Allows users to tailor the look and feel of their surveys, ensuring brand consistency and enhanced user experience.
• Multi-Channel Distribution: Facilitates the distribution of surveys across various channels, increasing reach and response rates.
• Integration Capabilities: Seamlessly integrates with a range of business systems and platforms, enhancing data management and workflow efficiency.
• Global Reach: Provides multilingual support, enabling the creation of surveys in multiple languages for international research.

Pricing

Qualtrics offers a range of pricing options, tailored to different needs and scales of use:

• Free Version: Available for basic survey needs, offering essential features.
• Paid Plans: Includes various tiers with advanced features and capabilities, suitable for more complex survey requirements. Detailed pricing is available upon request.

Qualtrics' combination of advanced survey design, comprehensive analytics, and customization options makes it a compelling choice for those seeking a sophisticated alternative to SurveyMonkey. Its ability to handle complex research needs and integrate seamlessly with other systems positions it as a top choice for a wide range of users.

QuestionPro

Overview

QuestionPro is a comprehensive survey and research platform that stands as a formidable alternative to SurveyMonkey. It caters to both qualitative and quantitative research needs, offering a blend of versatility and advanced analytics. Ideal for a wide range of research applications, from customer satisfaction to market analysis, QuestionPro is known for its user-friendly interface and robust data collection capabilities, making it suitable for businesses, academics, and individual researchers alike.

Key Features and Benefits

• Versatile Survey Creation: Enables the design of diverse surveys, including complex question types and branching logic.
• Advanced Analytics: Provides powerful tools for in-depth data analysis, including trend analysis and cross-tabulation.
• Mobile Surveys: Offers mobile-optimized surveys, allowing data collection from respondents on any device.
• Multilingual Support: Supports surveys in multiple languages, facilitating global research projects.
• Real-Time Data Collection and Reporting: Enables immediate data collection and reporting, offering insights on the go.
• Integration Capabilities: Seamlessly integrates with various third-party tools and platforms for enhanced data management and analysis.

Pricing

QuestionPro offers a tiered pricing model to suit different needs:

• Essentials: A free version with basic survey capabilities and up to 200 responses per survey.
• Advanced: Priced at $99 per user per month (billed annually), offering up to 25,000 responses per year and additional features like branding and advanced question types.
• Team Edition: At $83 per user per month (billed annually), designed for team collaboration with up to 100,000 responses per year and enhanced features.
• Research Edition: Custom pricing for enterprise-grade research needs, offering a range of advanced tools and integrations.

QuestionPro's blend of user-friendly survey tools and advanced analytics makes it an excellent choice for those seeking a comprehensive and adaptable online survey solution as an alternative to SurveyMonkey.

Versus

Overview

Versus stands out as a cutting-edge media monitoring platform tailored specifically for the African market. It offers businesses, marketers, and professionals the tools needed to track conversations, news, and trends across social networks, African-based news sources, blogs, and forums. Designed to cater to the unique dynamics of the African media landscape, Versus provides invaluable insights into public sentiment, brand mentions, and influencer activities, making it an essential tool for anyone looking to understand and engage with audiences across the continent.

Key Features and Benefits

• Extensive Media Tracking: Monitors a wide array of channels, including social networks, news sources, blogs, and forums, ensuring comprehensive coverage of conversations relevant to your brand.
• Influencer Tracking: Identifies and tracks key influencers, enabling brands to understand and leverage influencer relationships effectively.
• Real-Time Alerts: Offers real-time alerts on brand mentions and relevant conversations, allowing for timely engagement and response.
• Multilingual Support: Caters to the diverse linguistic landscape of Africa by supporting multiple languages in its monitoring capabilities.
• Advanced Analytics: Provides detailed analytics and reporting features, including exportable PDF reports and custom reporting options for in-depth analysis.
• Unlimited Users: Allows for an unlimited number of users, making it ideal for team collaboration and enterprise-scale monitoring.

Pricing

Versus offers tiered pricing plans to accommodate a range of needs and scales of operation:

• Marketers and Skilled Professionals: Priced at $179 per month (billed annually), this plan includes $50 free Ask credits, 7.5k mentions per month, influencer tracking, and comprehensive media tracking capabilities.
• Entrepreneur: At $359 per month (billed annually), tailored for growing businesses with $200 free Ask credits, 20k mentions per month, and enhanced tracking and reporting features.
• Enterprise: For agencies and large businesses, priced at $1,439 per month (billed annually), offering $500 free Ask credits, 50k mentions per month, on-demand consultation, and custom reporting, alongside all features included in other plans.

Versus is uniquely positioned to provide deep insights into the African media landscape, offering businesses the opportunity to monitor, analyze, and engage with their audience effectively. Its comprehensive tracking capabilities and tailored analytics make it a powerful tool for anyone looking to enhance their media monitoring  and engagement strategies within the African market.

Conclusion

The exploration of SurveyMonkey alternatives reveals a rich landscape of online survey tools, each offering unique advantages to cater to diverse research needs. From the conversational engagement of SurveySparrow to the sophisticated analytics of Qualtrics, and the user-friendly simplicity of Jotform, these platforms provide a range of options beyond what SurveyMonkey offers. They demonstrate that effective survey design and data collection can be tailored to specific project requirements, whether it's for in-depth market analysis, customer feedback, or academic research.

For users in Africa, where unique market dynamics and cultural nuances play a significant role, the choice of a survey platform becomes even more crucial. Tools like Yazi, with its WhatsApp integration and Versus, offer innovative approaches that resonate well with the African audience. The versatility and regional applicability of these alternatives ensure that researchers and businesses can find a solution that not only meets their survey needs but also aligns with local contexts and preferences.

In conclusion, whether you're an individual researcher, a small business, or a large corporation, the array of SurveyMonkey competitors presents an opportunity to enhance your research strategies with tools that are more aligned with your specific goals and the unique demands of your audience. By carefully considering each platform's features and pricing, you can select a survey tool that not only gathers data but also unlocks deeper insights and drives informed decision-making.

FAQ

What are the best SurveyMonkey alternatives for online surveys?

Top SurveyMonkey competitors for online surveys include Yazi, Qualtrics, QuestionPro, Zoho Survey, SurveySparrow, Google Forms, Typeform, JotForm, Alchemer, and Versus. Each offers distinct features, such as Yazi's integration with WhatsApp, making them suitable for various online survey needs in Africa.

Why consider SurveyMonkey competitors for my surveys?

A: SurveyMonkey competitors often provide unique functionalities, different pricing structures, and user experiences tailored to specific survey requirements. Exploring these alternatives can lead to more customized, cost-effective, and efficient online survey solutions.

Are there SurveyMonkey alternatives that are particularly effective for surveys in Africa?

Yes, platforms like Yazi are specifically designed for the African market, offering features like WhatsApp integration. Other SurveyMonkey alternatives also provide multilingual support and localized data analysis, enhancing their effectiveness in Africa.

Can I find free SurveyMonkey alternatives that are effective for online surveys?

Definitely. Google Forms is a notable free alternative to SurveyMonkey, providing essential survey functionalities for basic online survey needs without any cost.

How do I choose the best SurveyMonkey alternative for online surveys?

To choose the best SurveyMonkey alternative, evaluate your online survey needs, including data collection requirements, target audience, and budget. Look for a platform that balances the right features, ease of use, and affordability to meet your online survey goals.